I think we know in our hearts that providing compassionate care is the right thing to do. This whitepaper outlines a few reasons for why it also makes good business sense to support and mobilize the patients family in thier care.
"The report is based on interviews with CEOs and senior leaders at 35 U.S. hospitals chosen for their high levels of compassionate care, which the Schwartz Center defined as "recognizing the concerns, distress and suffering of patients and their families and taking action to relieve them." Health systems that take this approach experience a lower staff turnover due to greater job satisfaction, greater patient loyalty, lower rates of readmissions, better health outcomes, fewer medical errors and fewer costly procedures, according to the whitepaper."
1 comment
christo4jones Jones Manager • about 11 years ago
Thanks for sharing this Connie.
I think we know in our hearts that providing compassionate care is the right thing to do. This whitepaper outlines a few reasons for why it also makes good business sense to support and mobilize the patients family in thier care.
"The report is based on interviews with CEOs and senior leaders at 35 U.S. hospitals chosen for their high levels of compassionate care, which the Schwartz Center defined as "recognizing the concerns, distress and suffering of patients and their families and taking action to relieve them." Health systems that take this approach experience a lower staff turnover due to greater job satisfaction, greater patient loyalty, lower rates of readmissions, better health outcomes, fewer medical errors and fewer costly procedures, according to the whitepaper."